The questions operations and maintenance teams ask before a first station, answered the way we would answer them on a call.
What is a pump station, and why monitor it?A pump station lifts water or wastewater so it keeps moving towards storage, the network or the treatment plant. Most utilities have many of them, spread out, and the smaller ones are often not connected to SCADA at all. Between visits a rising wet well, a pump that has stopped or a valve left in the wrong position is found by its consequences: an overflow, a complaint or an emergency callout. Monitoring turns those visits into readings taken at a set interval, so the station is known between rounds.
How is this different from SCADA or an alarm dialler?It is not a replacement for either. SCADA covers the stations it is wired to, and the instruments wired into it. Waltero covers what is read by hand: the stations that were never connected, and the analogue gauges, meter registers and panel displays that sit outside SCADA at the ones that are. Readings can be pushed into SCADA, the historian or a maintenance system over REST or MQTT, so the two sit side by side.
Does it work on an old station with analogue gauges and no PLC?Yes, and that is the typical case. A W-Sensor is mounted over the gauge, meter or display and reads it with a camera and on-device AI at the interval you set. Nothing is wired into the panel and nothing joins its network, so there is no PLC tap and no integration project; the sensor reads the instrument the way a technician does.
What does the vibration sensing actually tell me?It learns a fingerprint of how each dry-mounted pump normally runs: when it starts, how long it runs, and what its vibration looks like while it does. From that it reports run events and run hours, trends over time, and an alert when a pump deviates from its own baseline. It is a fingerprint and a trend, not a predictive-maintenance model: it tells you that a pump has changed, and your engineers decide what that means. Submersible pumps carry no sensor and are judged by the wet-well level and the control panel instead.
Are the readings live?No. Each sensor reads at a set interval, hourly by default and from every 15 minutes to once a day, and sends the reading with the image behind it. Readings in Mimir are up to date as of the last interval, which is what the battery life, and the price, are built on.
How long does installation take, and what powers it?A W-Sensor is mounted on the instrument with the matching adapter, paired from the installer app and reporting on the next interval; a point takes minutes and no station is taken out of service. It runs on replaceable batteries, 10+ years with the recommended batteries depending on reading frequency and connectivity, and connects over LTE-M or NB-IoT, so there is no gateway, no site network and no power at the station needed.
How does it reduce truck rolls?The scheduled visit whose only purpose is to read something goes away: the level, the gauges, the meter and the panel are read at a set interval and logged automatically, with a photo behind every reading. Crews drive out when a reading calls for it. At VA SYD, monitoring water inlets by camera cut on-site inspections by 66 percent; a pump station round has the same shape.